4.5. Statuses

4.5.1. Status List

There are three ways to get transaction statuses:

1. Using redirect_url request parameter

   This is the URL the Customer will be redirected after 3DS transaction is processed with the status of the operation and it is not used if the transaction goes through non-3DS process. Please note that the cardholder will be redirected in any case, no matter whether the transaction is approved or declined.

   You should not use this parameter to retrieve results from Industra gateway, because all parameters go through client’s browser and can be lost during transmission.
2. API status request

   Merchant may use Order status API call to get the customer’s order transaction status.

   After any type of transaction is sent to Industra server and order id is returned, Merchant should pull for transaction status. When transaction is processed on Industra server side it returns it’s status back to Merchant and at this moment the Merchant is ready to show the customer transaction result, whether it’s approved or declined.

   It is recommended to pull the status every 3-5 seconds for the first 5 minutes, then continue requests for up to an hour once in 5-10 minutes. After it is better to wait for a callback (if it is set up in the endpoint or sent via API).
3. Using server_callback_url or notify_url request parameter

   This is URL the transaction result will be sent to. It might be used for custom processing of the transaction completion, e.g. to collect sales data in Merchant’s database.

   See more details at Merchant Callbacks.

Note

These methods are the only possible ways to get transaction status

Status	Description
approved	Transaction is approved, final status
declined	Transaction is declined, final status
error	Transaction is declined but something went wrong, please inform your account manager, final status
filtered	Transaction is declined by fraud internal or external control systems, final status
processing	Transaction is being processed, you should continue polling, non final status
unknown	The status of transaction is unknown, please inform your account manager, non final status
chain_declined	Transaction is declined in a cascading chain, non final status

* after reconciliation transaction status could be changed even if transaction is in final status

** if transaction status haven’t been changed for one hour something went wrong, please stop polling and inform your account manager

*** some APIs provide additional transaction statuses, if you’ve receive unlisted transaction status please inform your account manager

4.5.2. 3-D Secure Status List

Value	Description
AUTHENTICATED	Card MPI Status Y or A
NOT_AUTHENTICATED	Card MPI Status N
UNSUPPORTED	Card MPI Status U
UNKNOWN	Verification have not been performed

4.5.3. Random Sum Check Status List

Value	Description
AUTHENTICATED	The customer has entered correct random sum
NOT_AUTHENTICATED	The customer has entered incorrect random sum
UNSUPPORTED	The customer has not entered random sum
UNKNOWN	Verification have not been performed