4.4. Industra internal errors¶
| Error id | Error message | Error type | Filter error code |
|---|---|---|---|
| 1 | MALFORMED_REQUEST | INTERNAL | |
| 2 | INVALID_CONTROL_CODE | INTERNAL | |
| 3 | MERCHANT_CONTROL_KEY_NOT_FOUND | INTERNAL | |
| 4 | ENDPOINT_ID_NOT_SPECIFIED | INTERNAL | |
| 5 | ERROR_PARSING_ENDPOINT_ID | INTERNAL | |
| 6 | ILLEGAL_STATE_FOR_RETURN | INTERNAL | |
| 7 | MERCHANT_NOT_FOUND | INTERNAL | |
| 8 | BAD_CREDIT_CARD_NUMBER | INTERNAL | |
| 9 | BAD_CREDIT_CARD_CVV | INTERNAL | |
| 10 | NO_CARD_PRINTED_NAME | INTERNAL | |
| 17 | LANGUAGE_NOT_FOUND_BY_CODE | INTERNAL | |
| 101 | ORDER_NOT_FOUND | INTERNAL | |
| 102 | INTERNAL_ERROR | INTERNAL | |
| 103 | CREATE_ORDER_ERROR | INTERNAL | |
| 104 | SESSION_VALIDATION_ERROR | INTERNAL | |
| 105 | CARD_NUMBER_ERROR | INTERNAL | |
| 106 | SESSION_STATUS_ERROR | INTERNAL | |
| 107 | WRONG_REVERSAL_AMOUNT | INTERNAL | |
| 108 | RETURN_AMOUNT_REQUIRES_CURRENCY | INTERNAL | |
| 109 | PARTIAL_REVERSAL_NOT_SUPPORTED | INTERNAL | |
| 111 | ALREADY_CAPTURED | INTERNAL | |
| 112 | CAPTURE_ALREADY_STARTED | INTERNAL | |
| 114 | WRONG_CAPTURE_AMOUNT | INTERNAL | |
| 115 | CAPTURE_AMOUNT_REQUIRES_CURRENCY | INTERNAL | |
| 116 | PARTIAL_CAPTURE_NOT_SUPPORTED | INTERNAL | |
| 117 | ACKNOWLEDGEMENT_CALL_NETWORK_ERROR | INTERNAL | |
| 118 | ACKNOWLEDGEMENT_CALL_ERROR | INTERNAL | |
| 119 | ACKNOWLEDGEMENT_INVALID_RESPONSE | INTERNAL | |
| 120 | ACKNOWLEDGEMENT_VALIDATION_ERROR | INTERNAL | |
| 121 | CARD_DATA_NOT_FOUND | INTERNAL | |
| 122 | CARD_DATA_RETRIEVAL_ERROR | INTERNAL | |
| 123 | INVALID_CALLBACK_URL | INTERNAL | |
| 501 | PAYMENT_FORM_CANCELED | INTERNAL | |
| 1001 | ERROR_CREATING_ORDER_INFO | INTERNAL | |
| 1002 | ERROR_CREATING_TRANSACTION | INTERNAL | |
| 1003 | CREATE_TRANSACTION_ERROR | INTERNAL | |
| 1004 | CREATE_SESSION_ERROR | INTERNAL | |
| 1005 | PROCESSING_EMPTY_GATES_LIST | INTERNAL | |
| 1006 | FILTERING_IS_FAILED | INTERNAL | |
| 1007 | CHECKING_IS_FAILED | INTERNAL | |
| 1008 | SECURE_3D_FAILED | INTERNAL | 1050 |
| 1009 | RANDOM_SUM_CHECK_FAILED | INTERNAL | 1051 |
| 1010 | PHONE_CHECK_FAILED | INTERNAL | 1057 |
| 1011 | RANDOM_SUM_CHECK_CANCELLED | INTERNAL | |
| 1012 | PHONE_CHECK_CANCELLED | INTERNAL | |
| 1013 | SYSTEM_UNAVAILABLE | INTERNAL | |
| 1014 | CARDNO_ENROLLED_CHECK_FAILED | INTERNAL | 1058 |
| 1015 | SECURE_3D_TIMEOUT | INTERNAL | |
| 1016 | MPI_STATUS_CHECK_FAILED | INTERNAL | 1059 |
| 1017 | ECI_STATUS_CHECK_FAILED | INTERNAL | 1060 |
| 1018 | CAVV_STATUS_CHECK_FAILED | INTERNAL | 1061 |
| 1019 | GATE_DESCRIPTOR_CHECK_CANCELLED | INTERNAL | |
| 1020 | GATE_DESCRIPTOR_CHECK_FAILED | INTERNAL | 1062 |
| 1021 | RAPIDA_BALANCE_CHECK_FAILED | INTERNAL | |
| 2001 | PROCESSOR_BAD_MESSAGE | INTERNAL | |
| 2002 | PROCESSOR_CONNECT_TIME_OUT | INTERNAL | |
| 2003 | PROCESSOR_GATE_IO_ERROR_ON_RESPONSE | INTERNAL | |
| 2004 | PROCESSOR_CAN_NOT_GET_EXTERNAL_ID | INTERNAL | |
| 2005 | PROCESSOR_OR_GATE_NOT_CONFIGURED_PROPERLY | INTERNAL | |
| 2006 | PROCESSOR_ERROR_ON_GATE | INTERNAL | |
| 2007 | PROCESSOR_NETWORK_PROBLEM | INTERNAL | |
| 2008 | PROCESSOR_INTERNAL_ERROR | INTERNAL | |
| 3001 | PROCESS_CALLBACK_UNKNOWN_RESULT_TYPE | INTERNAL | |
| 3002 | PROCESS_CALLBACK_NOT_VERIFIED | INTERNAL | |
| 10000 | Transaction was declined | INTERNAL | |
| N/A | project disabled | INTERNAL | |
| N/A | traffic disabled | INTERNAL | |
| N/A | end point disabled | INTERNAL | |
| N/A | merchant disabled | INTERNAL | |
| N/A | gate not found | INTERNAL | |
| N/A | zero weights | INTERNAL | |
| N/A | native rebill support check failed | INTERNAL | |
| N/A | Gate recurrent processor mismatch | INTERNAL | |
| N/A | Gate recurrent mid mismatch | INTERNAL | |
| 10002 | Credit card blacklisted | FILTER | 1022 |
| 10003 | End point limit is reached. Transaction can be processed only tomorrow. | FILTER | 1014 |
| 10004 | End point limit is reached. Transaction can be processed only next month. | FILTER | 1015 |
| 10010 | Client has bought this item already. | FILTER | 1018 |
| 10011 | Client (card) has bought this item already during period. | FILTER | 1020 |
| 10012 | Client (bin and e-mail) has bought this item already during period. | FILTER | 1021 |
| 10024 | To many card numbers from one IP and e-mail | FILTER | 1034 |
| 10025 | Customer e-mail, IP and holder filtered | FILTER | 1035 |
| 10029 | Credit card issuer blacklisted | FILTER | 1039 |
| 10030 | IP address blacklisted | FILTER | 1040 |
| 10031 | Email blacklisted | FILTER | 1041 |
| 10067 | Destination credit card blacklisted | FILTER | 1077 |
| 10068 | Email blacklisted | FILTER | 1078 |
| 10069 | Destination blacklisted | FILTER | 1079 |
| 10094 | Credit card blacklisted | FILTER | 1104 |
| 10095 | Destination credit card blacklisted | FILTER | 1105 |
| 10096 | IP address blacklisted | FILTER | 1106 |
| 10097 | Email blacklisted | FILTER | 1107 |
| 10098 | Destination blacklisted | FILTER | 1108 |
| 10106 | Merchant daily total limit reached | FILTER | 1116 |
| 10107 | Merchant monthly total limit reached | FILTER | 1117 |
| 10108 | Merchant daily 3D-Secure limit reached | FILTER | 1118 |
| 10109 | Merchant monthly 3D-Secure limit reached | FILTER | 1119 |
| 10110 | Merchant daily non 3D-Secure limit reached | FILTER | 1120 |
| 10111 | Merchant monthly non 3D-Secure limit reached | FILTER | 1121 |
| 10116 | Merchant daily total limit for processor reached | FILTER | 1126 |
| 10117 | Merchant monthly total limit for processor reached | FILTER | 1127 |
| 10118 | Merchant daily 3D-Secure limit for processor reached | FILTER | 1128 |
| 10119 | Merchant monthly 3D-Secure limit for processor reached | FILTER | 1129 |
| 10120 | Merchant daily non 3D-Secure limit for processor reached | FILTER | 1130 |
| 10121 | Merchant monthly non 3D-Secure limit for processor reached | FILTER | 1131 |
| 10125 | Destination credit card issuer blacklisted | FILTER | 1135 |
| 10128 | Total filter score reached threshold (100) | FILTER | 1138 |
| 10130 | Merchant daily payout limit reached | FILTER | 1140 |
| 10131 | Merchant monthly payout limit reached | FILTER | 1141 |
| 10132 | Merchant daily payout limit for processor reached | FILTER | 1142 |
| 10133 | Merchant monthly payout limit for processor reached | FILTER | 1143 |
| 10134 | Limit reached | FILTER | 1144 |
| 15027 | Customer e-mail blacklisted for gate | FILTER | |
| 15028 | Customer fingerprint blacklisted for gate | FILTER | |
| 15029 | Customer ip-address blacklisted for gate | FILTER | |
| 15030 | Customer purpose blacklisted for gate | FILTER | |
| 15031 | Destination card number blacklisted for gate | FILTER | |
| 15032 | E-mail domain blacklisted for gate | FILTER | |
| 15033 | Source card number blacklisted for gate | FILTER | |
| 15034 | Gate loyal customer e-mail check failed | FILTER | |
| 15035 | Gate loyal customer purpose check failed | FILTER | |
| 15036 | Gate loyal destination card number check failed | FILTER | |
| 15037 | Gate loyal source card number check failed | FILTER | |
| 15038 | Destination card bin blacklisted for processor | FILTER | |
| 15039 | Destination card country blacklisted for processor | FILTER | |
| 15040 | Source card bin blacklisted for processor | FILTER | |
| 15041 | Source card country blacklisted for processor | FILTER | |
| 10001 | Duplicate request | FILTER | 1007 |
| 10090 | Visa rules violation for preauthorized transaction(DELAY) | FILTER | 1100 |
| 10135 | PSP rules violation for no CVV transaction(CANCEL) | FILTER | 1145 |
| 10136 | PSP rules violation for no CVV transaction(PICKUP) | FILTER | 1146 |
| 15060 | Transaction amount is less than gate min allowed amount | FILTER | |
| 15019 | Transaction amount is greater than gate max allowed amount | FILTER | |
| 15062 | Billing country blacklisted for gate | FILTER | |
| 15063 | IP-address country blacklisted for gate | FILTER | |
| 15064 | Destination card country blacklisted for gate | FILTER | |
| N/A | end point balance reached | FILTER | |
| N/A | all mid limits have been reached | FILTER | |
| N/A | gate skipped in chain for card and error message | FILTER | |
| N/A | gate skipped in chain for card and error | FILTER | |
| N/A | Source card country blacklisted for processor | FILTER | |
| N/A | Reached processing limits capacity please contact your account manager | FILTER | |
| N/A | Reached balance limits capacity please contact your account manager | FILTER | |
| N/A | all gates were filtered out | FILTER |
Besides the mentioned errors, handling of system filter codes and text messages should be implemented. Full list of such filters can be found on Transaction Filters
* each acquirer has its own error codes list, ask your manager to provide you error codes of the exact acquirer that will be used in Live mode